Work Skills List: The Workforce Skills Employers Screen For
A complete work skills list mapped from NACE's eight competencies to O*NET skills, with a result-based resume bullet for each and where it belongs.


On this page
Every useful work skills list sorts into three groups. Foundational skills are the ones every job assumes, such as reading instructions, writing clearly, working with numbers, and handling everyday software. People and self-management skills cover how you work with others and how you run yourself, from teamwork to showing up when scheduled. Job-specific skills belong to one occupation, whether that means a forklift certification or SQL.
Employers rarely screen for the skill words themselves. They screen for evidence that you used the skill and something improved because of it. So this page does two things most workforce skills lists skip. It maps the eight career readiness competencies from NACE, the framework behind most university career-center lists, to the matching skills in O*NET, the Department of Labor's occupation database. And it gives every skill a result-based resume bullet you can adapt, because a recruiter believes reconciled a cash drawer daily with zero discrepancies and skims right past strong attention to detail.
The three groups of work skills
- Foundational skills. Reading comprehension, clear writing, workplace math, and digital literacy. Every employer assumes you have these, so a gap here disqualifies you quietly, without feedback.
- People and self-management skills. Teamwork, reliability, professionalism, and problem solving. These decide who gets the interview at entry level and who gets kept and promoted after.
- Job-specific skills. The tools and certifications of one occupation. These are what applicant tracking system (ATS) keyword filters actually search for, in the exact spelling the posting uses.
The grouping matters because each group lives in a different place on your resume and gets proven a different way. Foundational skills hide inside your bullets. People skills need a result attached before anyone believes them. Job-specific skills are the only ones that belong in a skills section. The rest of this page takes each group in turn, then shows exactly where every skill goes.
Where workforce skills lists come from
Almost every workplace skills list you'll find online descends from one of three sources, and knowing which is which tells you how to use it.
NACE, the National Association of Colleges and Employers, defines eight career readiness competencies. This is the framework university career centers and campus recruiters use, so when a new-grad posting says "demonstrated leadership" or "professionalism," it is usually speaking NACE. O*NET is the occupation database maintained for the US Department of Labor. It lists ranked skills for hundreds of specific occupations, and its skill names show up nearly word for word in job postings. CareerOneStop publishes a plain skills checklist meant for self-assessment, which makes it a good brainstorming tool and a poor resume source, because a checklist tells you what you have, while a posting tells you what to show.
The eight NACE competencies are worth memorizing, because interviewers built their behavioral questions around them long before you walked in.
- Career and self-development
- Communication
- Critical thinking
- Equity and inclusion
- Leadership
- Professionalism
- Teamwork
- Technology
The crosswalk: NACE competencies, O*NET skills, and the bullet that proves each
Here is the mapping the standard lists never give you. The left column is the language campus recruiters and career centers use. The middle column is the O*NET skill name, which is closer to the wording you'll find in actual postings. The right column is a bullet that proves the competency with a result. Steal the structure, never the content, and swap in numbers you can defend in an interview.
| NACE competency | Closest O*NET skills | A resume bullet that proves it |
|---|---|---|
| Career and self-development | Active Learning, Learning Strategies | Completed a forklift certification on my own time and became the only associate on the shift authorized to run receiving. |
| Communication | Writing, Active Listening | Wrote the closing checklist all three shifts now use, which ended the recurring cash-drawer discrepancies. |
| Critical thinking | Critical Thinking, Complex Problem Solving | Traced a three-month inventory shortfall to a mislabeled SKU and fixed the intake step that caused it. |
| Equity and inclusion | Social Perceptiveness | Created a Spanish-language version of the intake form after watching walk-ins abandon the English one; completions rose within weeks. |
| Leadership | Coordination, Persuasion | Trained six seasonal hires over two summers; four were kept on past the season. |
| Professionalism | Time Management, Monitoring | Held a zero-missed-shift record across 18 months while covering weekend openings on short notice. |
| Teamwork | Coordination, Service Orientation | Ran handoffs between kitchen and drivers during weekend rushes, keeping orders inside the 30-minute promise. |
| Technology | Operations Monitoring, plus each occupation's own technology list | Learned the new POS system in a week and wrote the one-page guide the rest of the team trained from. |
Foundational work skills, with a bullet for each
Foundational skills almost never appear in postings by name, because employers assume them. They surface as symptoms instead. "Attention to detail" is usually a reading test. "Written communication" means someone on the team writes badly and it costs them. You prove these skills inside bullets about other work, never by listing them.
Reading
No posting says "must be able to read." It says "follows safety procedures" or "reviews documentation for accuracy." Prove it by showing what careful reading caught.
- Checked vendor invoices against purchase orders and caught pricing errors before payment went out.
Writing
The strongest proof of workplace writing is a document that outlived you, something a team still uses after you moved on. A checklist counts. A template counts. An email does not.
- Wrote the shift-change notes template that ended the morning-to-evening handoff confusion between crews.
Math
Retail, warehouse, and healthcare postings say "basic math skills" and mean money, measurements, or doses. The proof is accuracy over time, so attach a duration to the number.
- Reconciled a cash drawer of up to $3,000 daily with zero discrepancies over a full year.
Digital literacy
This is the fastest-moving foundational skill. A decade ago it meant email and Excel; now postings increasingly expect comfort with AI tools alongside the usual software, and hiring managers treat "used an AI tool to draft the first pass" the way an earlier generation treated spreadsheet fluency. Name the tool and show what you built with it.
- Built the spreadsheet tracker that replaced the paper inventory log for weekly counts across two locations.
People and self-management skills, with a bullet for each
Ask hiring managers what they screen for and this group dominates the answer, yet it is the least believed part of most resumes, because most people list these skills as adjectives. "Team player" and "self-starter" carry zero information. The rule is simple. Never state the skill; state the outcome the skill produced. The full argument for that rule is in our guide to hard skills vs. soft skills on a resume.
Teamwork
Teamwork shows up in handoffs, coverage, and shared targets. If your work touched someone else's work and the joint result held, that is the bullet.
- Paired with the pharmacy team through flu-shot season to keep front-counter waits under ten minutes.
Reliability
Reliability is the most underrated skill on this whole list, and the easiest to prove, because trust leaves a paper trail. Being handed keys, cash, or an opening shift is an employer's verdict on you. Write the verdict down.
- Promoted to keyholder after six months, trusted to open and close the store alone.
Professionalism
Professionalism means the hard situations stopped escalating past you. It is what NACE means by the competency and what managers mean by "low drama."
- Handled escalated customer complaints directly; none required the store manager's involvement in my final year.
Problem solving
Every problem-solving bullet has the same shape. Something broke or changed, you made a decision, and a measurable thing stayed on track. Employer surveys keep ranking analytical thinking near the top of what companies want, so this bullet earns its space on any resume.
- Rerouted deliveries during a week-long road closure and kept every order inside its promised window.
Job-specific skills: pull the list from O*NET and the posting
Foundational and people skills get you believed. Job-specific skills get you past the filter, because they are the concrete nouns an ATS keyword search can match. You do not brainstorm this list. You look it up.

- Search your target occupation on O*NET and open its skills and technology sections. Copy the terms exactly as written, because those names are the vocabulary postings borrow.
- Read the specific posting and mark every named tool, system, certification, or method. Anything with a proper noun is a likely filter keyword.
- Compare that list against your resume. Every skill you genuinely have should appear in the posting's exact spelling, since a filter looking for "QuickBooks" will not credit "bookkeeping software."
- For each real skill that is missing, write one bullet that pairs the tool with a result, then add the noun to your skills section too.
The comparison step is where most people lose patience, and it is the step worth automating. Our guide to pulling resume keywords from a job description walks through doing it by hand. If you'd rather not eyeball it, Roleframe's per-job fit report does the whole pass at once. Duplicate your base resume for the posting and the report shows your ATS score, the exact keywords the job asks for that your resume misses, and a prioritized plan for closing each gap. You make the edits yourself, with Remi suggesting rewrites you approve word by word, which matters because a keyword you can't back up in an interview is worse than a missing one. There's a full walkthrough in how to check your resume against a job description.
Where each type of work skill goes on a resume
The most common mistake on skills-heavy resumes is putting every skill in the skills section. That section is for nouns a filter can match. Everything else belongs where a human will read it with context around it.
| Skill type | Where it belongs | What it looks like there |
|---|---|---|
| Foundational | Experience bullets only | The proof, never the label. "Reconciled" and "drafted" instead of "math skills" and "writing skills." |
| People and self-management | Experience bullets, plus one headline result in the summary | An outcome the skill produced. "Trained six seasonal hires" rather than "team player." |
| Job-specific | Skills section and summary, backed by at least one bullet | The exact noun from the posting, in its exact spelling (Excel, OSHA 10), with a bullet showing it in use. |
Two placement rules do most of the work. First, never put words like "teamwork" or "communication" in your skills section; a recruiter reads them as filler and an ATS gains nothing from them. Our resume skills section examples show what to keep and what to swap. Second, your summary should carry your two or three strongest skills already attached to results, which is the difference between a summary that gets read and one that gets skipped. There are worked versions in our professional summary guide. When the document is done, save and send it as a PDF so the formatting the recruiter sees matches the formatting you built.
Work skills from part-time jobs, gig work, and volunteering
Skills from hourly, gig, and volunteer work count fully, and the only real mistake is apologizing for where they came from. A hiring manager who has run a Saturday shift knows exactly what a busy register teaches. Translate the work into the skill language above and write it with the same confidence you'd give an office job.
- Cashier or server. Cash accuracy and de-escalation with unhappy customers, both provable with numbers you already know, like drawer variance or covers per shift.
- Gig driving or delivery. Time management and routing decisions under hard deadlines, plus written customer communication in every order note you sent.
- Volunteering. Coordination and follow-through, often with more real responsibility than a paid junior role offers. Running a food-drive logistics chain is project management; call it that.
- Holding two jobs at once. Say it plainly in your summary. "Held two part-time roles for 14 months with zero missed shifts" is reliability evidence no adjective can match.
If you're early in your working life and most of your experience looks like this list, the student resume examples show how these translations look on a finished page.
How to prove work skills in an interview: one story per competency
The resume gets you into the room, and then every skill on it gets audited out loud. The preparation that works is one short story per competency you claim, told in STAR shape: situation, task, action, result. Aim for ninety seconds each. You will not need eight separate stories, because a good one covers several competencies at once. The mislabeled-SKU story from the crosswalk table proves critical thinking, and it also proves professionalism if you flagged it through the right channel instead of around it.
Build the stories from bullets already on your resume, so the interview matches the paper exactly. An interviewer who hears the same result they read, with more texture, trusts the whole document more. If STAR is new to you, start with our practical guide to the STAR method, then pressure-test your stories against real STAR interview questions before the call.
Frequently asked questions
- What are the top 5 skills for work?
Across employer surveys and frameworks like NACE, five show up on nearly every list: communication, problem solving, teamwork, reliability, and digital literacy. They are the skills that transfer across every occupation. The caveat is that they get you believed, while job-specific skills get you past the ATS filter, so a strong application shows both.
- What are the 9 essential skills?
The "nine essential skills" usually refers to the Government of Canada's Skills for Success framework: reading, writing, numeracy, digital skills, problem solving, communication, adaptability, collaboration, and creativity and innovation. It overlaps heavily with NACE's eight career readiness competencies used in the US. Either framework works as a checklist; the resume rule is the same for both, prove each skill with a result rather than naming it.
- What are 10 good skills to have?
A balanced ten spans all three groups: clear writing, workplace math, digital literacy, communication, teamwork, reliability, problem solving, time management, customer service, and one job-specific tool your target occupation names on O*NET. That last slot matters most for getting past keyword filters, because it is the only one an ATS can match exactly.
- What are 10 basic skills?
Basic work skills are the foundational group plus everyday self-management: reading comprehension, writing, math, computer use, speaking clearly, listening, punctuality, following instructions, working with others, and asking for help early. Employers assume all ten, which is why they rarely appear in postings by name. You show them inside bullets about real work rather than listing them.
- Should I put soft skills like teamwork in my resume skills section?
No. The skills section is for concrete nouns an ATS and a recruiter can verify, such as software, certifications, and languages. Words like "teamwork" and "leadership" there read as filler. Put people skills in experience bullets with a result attached, like "trained six seasonal hires; four were kept on past the season," where they are believable.
- Is there a work skills list PDF I should download?
University career centers and CareerOneStop publish free skills checklists, and they are fine for brainstorming what you have. They are the wrong source for what to put on a resume, because the posting decides which skills matter for that job. Pull job-specific terms from O*NET and the posting itself, then write a bullet for each skill you can genuinely defend.
Turn your skills into proof.
A skills section helps most when your experience backs it up. In the editor, write each skill into a bullet about real work, then check the page against the posting before you send it.








